An Intranet & Knowledge Base is a centralized portal where employees can access a vast repository of internal documents, procedures, and corporate knowledge, facilitating unparalleled collaboration and efficiency. By customizing and leveraging platforms such as SharePoint and content management systems (CMS) like WordPress or Webflow, you can have a dynamic knowledge base catered to both internal support and external customer needs. Our experts can include special trainings additionally on effective document management strategies, creation of intuitive how-to guides for product or service use, and deployment of internal communication platforms to foster a collaborative workspace. This service not only augments your team’s productivity but also enhances the customer service experience by providing immediate access to critical information and support resources. You can even pair this with a Learning management system and AI to greater support easy access to information that may be critical to your enterprise.