Last Updated: August 14, 2026
Welcome to ONE & MAIN ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of the ONE & MAIN website (https://www.oneandmain.com/) and any associated digital transformation, marketing, technology, and consulting services we provide (collectively, the "Services").
By accessing our website, communicating with us, or engaging our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or Services.
ONE & MAIN is a digital transformation agency specializing in strategy, project management, and implementation. Our Services include, but are not limited to, website design and development, marketing and advertising, photo and video, customer management (CRM/HubSpot), artificial intelligence (AI) solutions, data centralization, and ongoing technical support.
Specific deliverables, timelines, and fees for customized projects will be governed by a separate Statement of Work (SOW), Proposal, or Master Services Agreement (MSA) executed between you and ONE & MAIN. In the event of a conflict between these Terms and a signed SOW or MSA, the signed agreement will prevail.
By using our website and Services, you agree that you will not:
You are responsible for ensuring that any data, content, or materials you provide to us for the execution of our Services (such as branding assets, text, or customer lists) do not infringe on the intellectual property or privacy rights of any third party.
ONE & MAIN offers text messaging services to provide you with important account updates, project notifications, technical support, and marketing offers. By providing your mobile phone number, you explicitly consent to receive automated and non-automated SMS and MMS messages from ONE & MAIN.
All content on the ONE & MAIN website—including text, graphics, logos, images, software, and the compilation thereof—is the property of ONE & MAIN or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
Upon full payment for custom Services rendered, ownership of the final deliverables (such as a completed website or marketing materials) will transfer to you, the client, as outlined in your specific project agreement. ONE & MAIN retains the right to use the completed work in our portfolio and marketing materials unless a non-disclosure agreement (NDA) explicitly prohibits it. We also retain ownership of any pre-existing code, libraries, or proprietary methodologies used to create your deliverables.
As a digital transformation and MarTech agency (including serving as a HubSpot Implementation Partner), we routinely integrate third-party software, applications, and platforms (e.g., CRM systems, payment gateways, cloud infrastructure). ONE & MAIN is not responsible for the performance, availability, or terms of service of these third-party platforms. Any issues, data breaches, or downtime caused by a third-party service provider are solely the responsibility of that provider.
Fees for our Services will be clearly outlined in your custom Proposal or SOW. Unless otherwise specified:
Our website and Services are provided on an "AS IS" and "AS AVAILABLE" basis. While we strive to provide the highest quality strategy and implementation, ONE & MAIN makes no representations or warranties of any kind, express or implied, regarding the operation of our website or the outcome of our Services.
We do not guarantee specific business results, search engine rankings, sales volumes, or return on investment (ROI) from our marketing, web, or AI services, as these depend on various market factors beyond our control.
To the fullest extent permitted by law, ONE & MAIN, its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or related to your use of our website or Services. In no event shall our total liability to you exceed the amount you paid to ONE & MAIN for the specific Services giving rise to the claim in the three (3) months preceding the event.
You agree to indemnify, defend, and hold harmless ONE & MAIN from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of your use of our website, your violation of these Terms, or your infringement of any intellectual property or other rights of third parties through materials you provided to us.
These Terms and your use of the website and Services shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law principles. Any legal action or proceeding related to these Terms shall be brought exclusively in the state or federal courts located in Virginia.
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to this page, with the "Last Updated" date revised accordingly. Your continued use of the website or Services after any changes indicates your acceptance of the modified Terms.
If you have any questions or concerns about these Terms and Conditions, please reach out to us:
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